INFO

WHO ARE WE?

Welcome to The DIY Supermarket! A leading online lifestyle store stocking clothes, art, jewellery and other independently made goods.
Our mission is to work as a platform for independent brands to sell their work, carefully curating our family of creatives to bring you a fresh range of designs. We work alongside the brands as a dropship site, helping buyers and sellers to connect via our secure and easy to use platform. As such, no online stock is held at DIY Supermarket HQ with all products dispatched directly by our sellers.

If you’re Bristol-based or just stopping by you can find us in Good Store Studio

A collaborative lifestyle store & creative space formed by The DIY Supermarket alongside local independents Palace Flophouse & Duvet Days. With a vision to go far beyond just a shop, Good Store Studio has always been about providing a community-driven space that everyone could enjoy. With an open plan textile studio housed in the space and designs in place to host workshops & classes for other local independents.

Nestled right in the heart of Old Market. You can find a full range of products from The DIY Supermarket creative’s – plus some exclusive sellers and stock you won’t find online!

SHIPPING

Shipping prices and timings vary by each creative- all shipping information can be found on the product page under the tab ‘shipping information’. The DIY Supermarket is not responsible for shipping items. We will, however, be the point of contact for customers and creatives if any issues or questions arise.

We will send you an order confirmation email automatically after an order is placed. As soon as your order is dispatched by the creative we will send an email confirming this. Your order will be fulfilled by the delivery date set out in the dispatch confirmation.

RETURNS & EXCHANGES

This varies from each artist and can be found under the returns/exchanges tab. If refunds and exchanges are accepted then The DIY Supermarket will be your point of contact for the duration of the returns process.